Q: What kind of payment mode do we accept?
A: For now we take Visa ,Master credit card and Western Union. If pay by Western Union, we will offer you another 5% discount.
Q: I just paid for my order. Now what?
A: You will receive a confirmation email from us telling you that we have received your order. When your order ships, you will receive an email confirming shipment to the same email address you used when placing your order. This email will contain instructions on how to track your order. Note that it may take up to one business day for your information to be posted on the carrier's website, if you can’t get the shipping information from the carrier website operated in the ways as our advised, you could track it again in the next working day.
Q: What’s a MTCN?
A: This is only relevant for customers who pay using Western Union. A MTCN is a Money Transfer Control Number. This is the number that Western Union will give you once you have sent money to us. This number needs to be sent to us so that we can pick up your payment.
Q: How many days could I get my order?
A:The shipping time is 3-7 work days by USPS/DHL from the time when the shipping information post on the carrier’s official website. But pls remember we need 24 hours to prepare your order! And we will do our best to consolidate orders into the fewest number of shipments so that you are charged the least amount possible for duties and taxes.
Q: Where do these products come from?
A: The products come from accredited and licensed third party warehouses, We provide a 100% money back authenticity guarantee on all of the products on our website.
Q: Could I exchange or receive refund if I am not satisfied with my order?
A:We take 7 days exchange or refund if you do not like your order, so you can always shop with confidence! If you are not satisfied with your order,you want to process a refund, pls feel free to contact us at, we will figure a solution or process the refund right away!
If you have any question, please do not hesitate to email us or get live help!